Policies
Privacy policy
Who we are. Sims4.cc is run by Sims4CC in the United Kingdom. Contact: contact [at] sims4 [dot] cc. Sims4CC is the controller of the personal data described here.
What we collect, and why
| Data | When | Why (lawful basis) | Kept for |
|---|---|---|---|
| Email address | You create an account or join the newsletter | To run your account and send emails you asked for (contract / consent) | Until you delete your account or unsubscribe |
| Google account ID and email | You sign in with Google | To log you in (contract) | Until you delete your account |
| Your collections, saves, likes and dislikes, follows, reports | You use those features | To provide them (contract) | Until you delete them or your account |
| Comments and link submissions | You post them | To publish and moderate them (contract / legitimate interest) | Until removed; moderation records for 12 months |
| IP address and request details | Every visit | Security, preventing abuse and spam (legitimate interest) | Server logs 30 days; Cloudflare per its policy |
| Usage analytics | If you accept analytics cookies | To understand what's useful (consent) | 14 months (Google Analytics setting) |
| Advertising data | If you accept advertising cookies | To show ads, personalised only with consent (consent) | Per Google's policies |
We never ask for your real name, birthday, address or a profile photo, and we don't sell your data.
Who we share it with. Only providers that run the site for us:
- OVHcloud (hosting, servers in Canada)
- Cloudflare (security and speed)
- Google (sign-in, Analytics and AdSense)
Canada is recognised by the UK and EU as giving adequate protection. US providers are covered by the EU–US Data Privacy Framework and its UK extension, or by standard contractual clauses.
Age. You must be 13 or older to create an account, or 16 in EU countries that require parental consent below that age. Accounts are private by default and we collect only an email address. If we learn an account belongs to someone under the minimum age, we delete it.
Your rights. You can access, correct, download or delete your data at any time from your account settings, or by emailing contact [at] sims4 [dot] cc. You can withdraw consent to cookies at any time with the "Privacy settings" link in the footer. If you're unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.
Changes. We'll date every change and tell account holders by email about anything significant.
Cookie policy
We use cookies in three groups. Only the first is set without your consent.
| Group | Examples | Purpose | Consent needed |
|---|---|---|---|
| Essential | Login session, security token, Cloudflare bot checks | Keep you signed in, protect forms, stop bots | No |
| Analytics | Google Analytics (_ga) |
Count visits and see which pages help people | Yes |
| Advertising | Google AdSense and its partners | Show ads, personalised only if you agree | Yes |
You'll see a consent banner on your first visit (Google's certified consent tool). You can change your choice at any time from "Privacy settings" in the footer.
Terms of use
- What Sims4.cc is: a directory of free Sims 4 custom content made by independent creators. We link to their pages; we don't host their files. Creators own their work, and their own terms of use apply when you download.
- No guarantees: custom content can break with game updates. Back up your saves and Mods folder. We check links and pack requirements, but we can't promise every item works with your game. Downloads come from creators' own sites, not from Sims4.cc, so we're not responsible for the files themselves or for what happens when you install them. We regularly check that links are safe and still lead to the creator's real page, and we remove any that don't. If a link looks wrong, report it from the item page.
- Your account: keep your sign-in secure. You can delete your account at any time. We may suspend accounts that break these terms or the community guidelines.
- What you post: you keep ownership of your comments, collections and submissions, and you give us permission to show them on Sims4.cc. Don't post anything you don't have the right to share.
- Not affiliated with EA: The Sims is a trademark of Electronic Arts Inc. Sims4.cc is a fan site, not endorsed by or connected with EA.
- Liability: we provide Sims4.cc as it is. Nothing here limits rights you have by law as a consumer.
- Law: these terms are governed by the law of England and Wales.
Community guidelines
Short and simple, for comments, collections and link submissions:
- Be kind. No harassment, hate, threats or personal attacks, including about creators.
- Keep it family-friendly. Many players are teenagers. No sexual content, and no links to adult CC or mods.
- Respect creators. Don't link to re-uploads, leaked early-access or paywalled content, or "free" copies of paid work. Always link to the creator's own page.
- No spam. No ads, referral links or repeated posts.
- Keep it relevant. Comments should be about the item or collection they're on.
We review new comments and submissions before they appear. Breaking these rules gets the post removed, and repeated or serious breaches get the account closed.
For creators: credit and removal
Sims4.cc lists free custom content and always links to the creator's own page. We show the creator's preview images and item screenshots, credited and linked, and we never host or re-upload the download files themselves.
Want a listing changed or removed? Email contact [at] sims4 [dot] cc with the page link, or use the "I'm the creator" link on any item page. We act on removal requests within 10 working days, and we'll update wrong credit, packs or links straight away.
Formal notices: if you believe something on Sims4.cc infringes your copyright, send the page link, the work concerned and your contact details to contact [at] sims4 [dot] cc. We'll remove it while we look into it.